01 Sector Challenges

Sectors that undergo complex transformations face the same challenges regardless of scale: systems that don’t talk to each other, fragmented workflows, duplicated effort and high costs.

Digital consolidation is a multi-billion dollar challenge to resolve for NZ’s economy. Fragmented procurement and disconnected systems were identified by Treasury as a major contributor to public sector costs.

Technology, especially legacy systems, is often purchased independently. Many organisations’ ecosystems are disconnected and fragmented, leading to siloed systems that cannot interoperate effectively without high resourcing and servicing costs.

Government technology fragmentation

59%of core government digital projects are behind schedule.
85%of digital investments in planning or delivery are currently classified as high risk.

Private sector technology investments

49%of software licences go unused, while organisations continue to compensate for systems that don’t communicate effectively.

The Hidden Costs

A different system is run for every function: finance, assets, consents, projects. None of them talk to each other. So every answer that spans two systems becomes someone's job to assemble, by hand, every time it's asked. Replacing everything is too costly and disruptive to consider.

This makes large and complex transformations, amalgamations and mergers exceptionally challenging to achieve the cost and efficiency savings expected.

Case Study: The Hidden Costs

Working across disconnected systems takes time: chasing, re-keying, reconciling. That time has a price, and every handoff carries a risk.

$1.7m a year in avoidable administration, in one operational area of one council
2,300+ forms a year moving through Word documents and personal inboxes
1 of dozens operational areas that run the same way

A strategic assessment of one New Zealand council conservatively found these figures in a single operational area. Service requests re-typed by hand between systems that don't talk. And that counts only the hours that could be measured. The stalled requests, the bad data, the missed maintenance signals sit on top.

Jaspyr gives that time back to the work people were hired for, and lets you ask where the rest is hiding.